Abv8 Privacy Policy — Your data is safe with us

Introduction

Abv8 (abv8.top) is one of Bangladesh's most trusted online gaming platforms. We believe that protecting our users' privacy is not just a legal obligation — it's a core ethical commitment. This Privacy Policy ("Policy") explains how abv8 collects, uses, stores, and safeguards your personal information.

By using the abv8 platform, you are considered to have read and agreed to this Privacy Policy. This Policy is part of our Terms and Conditionsan integral part of.

We are committed to full transparency. This Privacy Policy is written in plain, accessible language so every user can clearly understand how abv8 handles their data.

What Information We Collect

Abv8 collects information from you in several ways. Details are outlined below:

Information collected at registration:

• Full name and date of birth
• Email Address & Phone Number
• Username and password (stored in encrypted form)
• Country of residence and currency preference

Information Collected During KYC Verification:

• National ID (NID) or passport copy
• Selfie or photo (for identity verification)
• Proof of address (utility bill or bank statement)

Payment Information:

• Mobile Banking / Nagad / Rocket mobile number
• Bank Account Details (if applicable)
• Transaction history & amounts

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Time Spent on the Website & Pages Visited
• Cookies & Local Storage Data

How We Use Your Information

Abv8 uses your information solely for the following purposes:

We never sell or rent your information to advertisers. Every use of your data is clearly defined and strictly limited.

When Information Is Shared

Abv8 never sells your information to third parties for commercial purposes. However, limited sharing may occur in the following circumstances:

• Payment Providers: Necessary information is shared with payment gateways such as Mobile Banking, Nagad, and Rocket to process transactions.
• Legal Authorities: Information may be disclosed in response to lawful requests from the Bangladesh government or international law enforcement agencies.
• Technology Partners: Cloud storage or server service providers may access limited data under strict confidentiality agreements.
• Fraud Prevention: Limited data may be used for verification against industry-level anti-fraud databases.

Security Measures

Abv8 employs a multi-layered security framework to keep your data safe:

• Encryption: TLS 1.3 is used for data transmission and AES-256 encryption is applied for data storage.
• Two-Factor Authentication (2FA): Two-factor authentication is available on your account for an added layer of security.
• Firewall & DDoS Protection: Industry-standard firewalls and DDoS protection are active at all times.
• Security Audit: Regular third-party security audits (Penetration Testing) are conducted.
• Access Controls: Staff data access is limited to the minimum necessary level, and all access is logged.
• Password Protection: Your password is never stored in plain text — only a bcrypt hash is kept.

Please note that 100% security on the internet cannot be guaranteed. Never share your account password with anyone, and always use a strong password.

Cookie Policy

Abv8 uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

You can disable cookies through your browser settings. However, disabling essential cookies may cause some abv8 features to not function properly.

Your Rights

Every registered user at abv8 has the following rights:

To exercise any of these rights, please contact our support team. We aim to respond within 30 business days.

Data Retention Policy

Abv8 retains your data only for as long as necessary:

• Account Information: For the duration of active account use and up to 5 years after closure, as required by law.
• Transaction Records: Retained for a minimum of 5–7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure, as required by regulatory obligations.
• Log Files & Cookie Data: Automatically deleted, usually within 90 days to 1 year.
• Marketing Consent: You will be removed from marketing lists immediately upon withdrawing your consent.

Minor Protection

Abv8 strictly prohibits registration and participation by anyone under the age of 18. We never knowingly collect information from minors.

Age verification is carried out at registration and reconfirmed during the KYC process. If an underage account is identified, it will be closed immediately and all collected data will be deleted.

Policy Changes

Abv8 reserves the right to update this Privacy Policy as needed. For any significant changes, we will:

• We will send a notification to your registered email address.
• We will display a notice on the website.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

Contact Us

For any questions, concerns, or complaints regarding our Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Available 24/7 at abv8.top
• Response Time: Typically within 1–3 business days